How can SaaS thrive in an Experience Economy?

SaaS has become intrinsic in our eco-systems and how In Experience Economy, businesses have zoomed in on customer experience. SaaS has become intrinsic in our ecosystems, changing how we experience business. The use of SaaS applications has facilitated the adoption of improved software engineering techniques and made it easier to integrate the services provided by… Continue reading How can SaaS thrive in an Experience Economy?

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Design Thinking a “Human-centered” approach for innovation

What is Design Thinking? Design Thinking is a human-centered approach to problem-solving. It helps designers create solutions that address real user problems. Popular Design Thinking Frameworks: Heart, head, and hand Before engaging in cognitive processing for ideation, evaluation, and diving into the manual fabrication of the practical parts, the method strongly emphasizes vision, need, emotion,… Continue reading Design Thinking a “Human-centered” approach for innovation

The growth game: 5 ways to flex your UX to rank better in SEO

As we embrace Precision, Agility, Speed, Scale and Efficiency in how we redefine a website’s experience, most businesses instinctively grasp the need to change in order to drive more growth and brand discoverability. But to make it happen, they need to be more deliberate and disciplined to create an asset that’s designed around the recommended… Continue reading The growth game: 5 ways to flex your UX to rank better in SEO

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Can UX be your Trump Card secret weapon for better ranking?

According to user experience statistics, 79% of internet users who don’t like a site’s UX and UI will start searching for other sources right away. Be where your target audience is, with SEO rankings aided by good UX and UI. So far, we have understood how UX and SEO are in an endless loop: Search… Continue reading Can UX be your Trump Card secret weapon for better ranking?

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Conversational Messaging: CX benefits and best practices

What is conversational messaging? Conversational messaging is a form of a one-on-one conversation between a brand and customer that could happen on any messaging platform or directly through the company site. It’s a type of personal communication with a business executive that provides the customers with an assurance of the brand and allows them to… Continue reading Conversational Messaging: CX benefits and best practices

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5 reasons to place UX at the heart of your performance marketing

We have come across the phrase ‘Customer is King‘ quite often. User Experience is a place where this phase fits quite appropriately. Here’s how focusing extensively on users and their experience on the website helps improve conversions and sales. Efficient UX can increase or optimise Conversion rates Maximize ROI through UX design UX boost SEO… Continue reading 5 reasons to place UX at the heart of your performance marketing

E-learning gamification: Changing way of learning and beyond

“I wanted to learn a foreign language back in high school; what happened to that?” Wondered Tia while browsing through the internet; she then recalled the conversation with a friend where she mentioned learning French with the help of an application Duolingo. Duolingo helps learn a language for free and gives students resources equivalent to… Continue reading E-learning gamification: Changing way of learning and beyond

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Eye-opening insights on how to measure ROI for UX

Reading about UX and how it impacts your website is trending charts. Everyone is aware of how UX plays a vital role in the healthcare of your website/product. When it comes to design, we often ask ourselves questions like, ‘How will this solution help,’ ‘What value it brings to the company,’ ‘Will the customer experience… Continue reading Eye-opening insights on how to measure ROI for UX

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Google’s HEART theory, know all about it for better SEO

Conducting research without a framework can possess difficult challenges leading to a lack of collected information. The same problem was faced by Google when they couldn’t comprehend how to get results that are both data-driven and user-centred. The research team with Kerry Rodden, Hilary Hutchinson, and Xin Fu designed the “HEART theory’. What is HEART… Continue reading Google’s HEART theory, know all about it for better SEO

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